What does it mean for my claim if the driver was not using the app during the rideshare crash in Phoenix, Arizona?

When a rideshare driver is not logged into the Uber or Lyft platform at the time of the crash, they are considered “off duty.” In these situations, the rideshare company’s insurance does not apply, and the driver’s personal auto insurance is responsible for covering injuries and damages.

This distinction can affect the amount of available coverage and who may be held liable. If the app was active, even seconds before the accident, this fact can substantially impact your case. Our legal team at Flynn Greathouse is familiar with rideshare protocols, and we can seek and analyze driver activity records to determine the appropriate course of action to pursue the compensation you need. Request a free consultation with Flynn Greathouse today.